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Enterprise AI13 minDecember 28, 2024

Building a Center of Excellence for Contact Center AI

Ad-hoc AI deployment leads to inconsistent results. A Center of Excellence creates the governance, standards, and acceleration needed for enterprise-scale AI.

L

Lisa Thompson

Head of Contact Center Solutions

Ad-hoc AI deployment leads to inconsistent results. A Center of Excellence creates the governance, standards, and acceleration needed for enterprise-scale AI.

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