Voice AI
Real-time intelligence for live voice calls — translation, transcription, fraud detection, and agent coaching.
Realtime Voice Translation
ALPANDIA's AI Voice Translation delivers sub-300ms speech translation across 40+ languages and dialects — purpose-built for telecom translation and contact center environments. Stream translated speech via the Live Translation API with speaker diarization, custom vocabulary, and post-call bilingual transcripts included.
- 40+ Languages & Dialects
- Sub-300ms Latency
- Speaker Diarization
AI Scam Detection
Behavioral AI models trained on 50B+ real calls detect fraudulent callers, social engineering attempts, and suspicious conversation patterns in real time — before damage is done.
- Real-Time Risk Scoring
- Behavioral Pattern Analysis
- Voice Clone Detection
Voice Transcription
Enterprise-grade speech-to-text built specifically for the acoustic challenges of telephone and contact center audio — background noise, codec artifacts, accent variation, and simultaneous speech.
- 99.2% Accuracy
- Automatic PII Redaction
- Custom Entity Recognition
AI Whispering
Silent agent coaching delivered live, mid-call — next best actions, compliance prompts, and escalation alerts surfaced directly to the agent's screen without ever interrupting the customer.
- AI Whispering
- Compliance Risk Alerts
- Supervisor Escalation Triggers
Inappropriate Language Detection
Real-time and post-call detection of inappropriate language, hate speech, policy violations, and conduct breaches across every customer and agent interaction.
- Real-Time Flagging
- Custom Policy Rules
- Bidirectional Monitoring
Other Product Categories